Association of Diabetes Care & Education Specialists

Volunteer Leader Newsletter

Saying Yes to Volunteering and Leadership

By: Nadine Merker, Director of Member and Volunteer Engagement

When I read Molly McElwee- Malloy’s recent posting on the COI Leader Forum, I could not think of a better message to share with you during April’s National Volunteer Week.  Thank you to Molly for letting me include her posting and to all of you who give so much to support AADE!

Here is Molly’s posting: What happens when you say “yes” to volunteering? Turns out, a whole heck of a lot. I don’t know if it’s karma or what, but I’ve had an awful lot of good come into my life since saying, “yes” to volunteering. I’ve volunteered with AADE since I joined in 2011. I also volunteer with the insulin titration program at our local free clinic. Both things require time and effort and with a busy full time job at a start-up and a mom to a toddler, time and effort don’t come easy.  But, I will say, every ounce of my effort has been rewarded. The aspect of volunteering that I didn’t expect to get was the leadership skill I so wanted.

As I’m posting this in the leaders group, I realize I’m preaching to the choir. So first, I want to say THANK YOU for all that you do for AADE and for anything extra you commit to that doesn’t have to be done. A while back, when I was seeking career advice on expanding my abilities, a very wise person told me, “if you don’t have a skill, go learn it from someone else.” When I asked how, he responded, “volunteer and ask to shadow people, you will pick up more than you can possibly learn from a classroom.” You know what, he was right and I have. 

That all being said, I was able to shadow and learn from people who were willing to let me do this. It’s exhausting having people shadow and learn from you, but it’s also incredibly rewarding and will help you fine tune any skill.  If I’m not doing something to the best of my ability, having someone shadow me will point that out to me. If you have time in your day, please invite someone you think could be great for the Diabetes Community to tag a long in your day. I can’t tell you how far this could go for someone else, but I can show you my career is built on learning with and from others.  We are a caring and sharing community – one of the things I love best about AADE volunteers. Let’s get out there and share our volunteer experience and pay it forward to the next generation of leaders. You really never know how incredible it can be until you say, “yes.”  

Our Thanks to YOU!

National Volunteer Month is a wonderful opportunity for Pati, Carlita, John and I to send our thank you for all your work to support your CB or LNG or COI and to let you know how grateful we feel to be able to work with such passionate and committed volunteers.

April is National Volunteer Month!

By: Peggy Hoffman, CAE

PeggyHoffmanOriginalUndoubtedly you know this because across the country local communities are shouting the praises of their volunteers and giving thanks.  For many the celebrations will focus on the official week of April 10 - 17.  Maybe you are already celebrating at your workplace.  Are you celebrating in your Coordinating Body, Local Networking Group or Community of Interest? This is a great opportunity to highlight the members who are getting the work done and to encourage others.  So, let's get celebrating!

Here are a few ideas to celebrate your volunteers:

  • Post a blog on your MY AADE NETWORK group page highlighting all your volunteers - include their names and pictures and don't forget to add an invitation to be one of the crew.  
  • Post an announcement with a special message of thanks to those who give their time and talents.
  • Update your MY AADE NETWORK state landing page with a message of thanks and appreciation. Here's a link on how to update your landing page.  
  • If you have a Facebook page or group, post a thanks to your volunteers. Use the "@" before a person's name to link them to the post. If you have pictures of volunteers, post them to the page too! You can tag people. 
  • If you have a Twitter account for your group, give shout outs to your volunteers.
  • Give a recommendation to your volunteers on their LinkedIn profile.  
  • Send a personal email with a special note to your volunteers.  
  • If you are with a CB or LNG, consider sending a letter to the editor or other note to your local state paper acknowledging the work of your volunteer team. 
  • Have a virtual party! It's tough to get people together for a party especially if you are reaching across a state or across a state or across a whole community of interest.  So try a virtual party. Hold a Google Hangout, Tweet Chat or conference call (add video with Skype) where you can gather and chat. Have some fun and bill it as an informal gathering just to touch base and share some ideas.  
  • Hold a real-time party! If you are close by, gather for coffee or happy hour.  
  • Pick up the phone! Imagine getting a call that's not asking for anything-just sharing heartfelt thanks. 

Tip from 1st Quarter LNG Incentive Qualifiers

We asked the Missouri Coordinating Body and St. Louis Local Networking Group leaders for tips on how they qualified for the CB and LNG Quarterly Incentive Program through MY AADE NETWORK.  Here are some of their suggestions based on the LNG incentive requirements:

  • Put leadership team in place and share with CB - Bev Hoffman, BSN, DTR, CDE, is the St. Louis LNG Chair
  • Held 1 activity per quarter (or more!) - events are posted via the LNG calendar
  • Hosted an average of 2 discussions on MY AADE NETWORK per month - Our Missouri Advocacy Leader, Leisa Blanchard, APRN, FNP-C, CDE posts AADE/Advocacy updates/calls to action, Alerts, as they become available, to each of the LNG Discussion Forums; sometimes, a few of the St Louis LNG subscribers use this Discussions Forum to make announcements about local items of interest; occasionally, a local industry partner Rep will issue an invitation to a Program & Bev or I will post via the Discussions Forum; occasionally, Community Groups will ask for Volunteer Educator Speakers & I post these requests via the Discussions Forum. I also post news from the St Louis Regional Health Commission.
  • Posted activities on the MY AADE NETWORK calendar" - MAIN TIP: be sure to post calendar items in the correct "destination/source": State vs LNG. We are fortunate to have Teaching Hospitals in our area & they occasionally inform me about their individual CME Programs; MAIN TIP: tap into Liaisons or Contacts with the local Chapters of the ADA & the JDRF - we have access to their schedule of events/yearly Programs calendar; however, the National Fundraiser Walks, set in various locations around the State, are posted via the State Calendar source.

Volunteer Event Planning - Liability Considerations

By: Christine Carter-Eggers, Director of Human Resources

As active volunteer organizations, AADE Coordinating Bodies are encouraged to host meetings, activities, and events to maximize member participation and engagement.  AADE staff is committed to supporting our Coordinating Bodies by providing access to resources and departmental support to assist with questions and requests that arise as part of the planning process.

For instance, when planning an event at an event facility or hotel, it may be necessary to enter into an agreement with the venue.  Agreements and contracts should be coordinated with AADE to conform with programming procedures in order to minimize potential liabilities that come with hosting volunteer events.

In addition to any required written business agreement with a venue, there are often requests for AADE to provide proof of general liability insurance to the location where the event or meeting is being held. Requests for a Certificate of Insurance (COI) are common and can be obtained for you through AADE’s Risk Management Broker, TAVE.   See “Guidelines for Certificate of Insurance Requests”Best practice is to submit requests at least 5 business days in advance of the scheduled event to facilitate timely processing.

In order to ensure that AADE is also adequately covered, and partnering with a venue that is current and up to date with their insurance policies, it is critical that you also request a current COI from the hotel, restaurant or meeting facility where you are planning your event.  Taking this very important step as part of the planning process, and sharing copies of all documentation with your support team at AADE National allows all participants the assurance that we’ve minimized potential risk and liability on behalf of the organization.

Thank you for keeping these key planning steps in mind the next time you are organizing an event, or contracting with a meeting venue.

What's New with AADE Advocacy?

By: Melissa Akinlawon, MaHC, AADE Advocacy Coordinator

AdvocacyPic2016 Public Policy Forum

Friday, May 13th – Saturday, May 14th

All Coordinating Body leaders and State Grassroots Coordinators should have received an invitation to our annual Public Policy Forum by now. This is a two-day education and training event that will cover the advocacy initiatives, process for moving legislation forward, strategies for connecting with state and federal legislators, and much more.

If you serve as your CB’s leader or SGC and have not received an invitation, please contact Melissa Akinlawon, AADE Advocacy Coordinator, at

In addition to these events, we will also conduct various leadership conference calls with specific states that are essential to the progress of our federal legislation. CB leaders and SGCs will receive information regarding those calls at a later date.

Advocacy Action Center Alerts

The AADE Advocacy Action Center provides federal and state legislative information related to diabetes education, the National Diabetes Prevention Program, medical nutrition therapy, and diabetes self-management training/education. Get involved by staying informed and taking action! Here are two action alerts for you to get started:

  1. Learn about how Medicare’s competitive bidding program is failing patients with diabetes
  2. Send your U.S. Representative and Senator a message encouraging them to fix the CBP problem!

New Forms for Continuing Education (CE) Hours

AADE is excited to announce updates to the process for CBs and LNGs requesting continuing education hours (CE hours) for your programs. The new planning forms are streamlined from the previous “CE Application” process forms. These planning forms are exclusive to AADE CBs and LNGs and are accessible in the Volunteer Leader Resource Center.

We encourage the CBs and LNGs to use these new CE forms. For groups who are already in the midst of planning we will accept the previous CE Application forms until July 31, 2016. The new CE planning forms will be required effective August 1, 2016. Some highlights for the new CE planning forms include:

  • New Activity Planning form – formerly the “CE Application” is now the CE activity planning form. This planning form allows the CBs and LNGs to proactively plan their programs rather than focusing on a CE Application approval process.
  • New Educational Activity Plan Table – This new table is for both live and enduring programs and lessened information to be completed by presenters.
  • Grow Registration numbers – the new promotional template allows CBs and LNGs to list the amount of CE’s for participants.
  • A streamlined process – new CE forms eliminate entering duplicate information and a simplified Educational Activity Plan table for presenters.
  • As before, CBs and LNGs will continue to submit CE forms for their programs electronically to the AADE CE Application inbox at

AADE welcomes any questions, feedback or suggestions. You may contact email Charlene Rocha, Continuing Education Specialist at or call 800-338-3633 ext. 4821.

CDE® Updates

The National Certification Board for Diabetes Educators (NCBDE) has been busy these past few years. NCBDE appreciates the opportunity to provide AADE’s volunteer leaders with some highlights and information that may be helpful .

Initial and Renewal of Certification Presentations*

For 2016, NCBDE has set aside limited funds for Sheryl Traficano, MBA, CAE, NCBDE’s CEO, to talk about CDE certification at diabetes educator meetings. Content will be similar to the presentations that have been given at the AADE annual meeting over the past few years (thank you AADE!). Please help spread the word about this opportunity. If you know of anyone planning a meeting where a presentation on initial or renewal of certification might be a good fit for the audience, please have the coordinator reach out with the dates and location of the meeting. It’s first-come, first-served as far as the budget and required attendance at other events is concerned, but Sheryl would love to be a part of as many meetings as possible this year. Sheryl can be reached at 847-228-9795, ext. 22, or Depending on the demand and success of the presentations, NCBDE will likely consider funding presentations going into 2017 and beyond. *Note: These presentations are considered information sessions and should not be considered continuing education activities.

Current Stats

There are currently over 19,280 CDEs – the highest number to date. In 2015, almost 1,300 individuals became certified for the first time or after being expired for a period of time, and around 2,400 CDEs, approximately 78% of the total possible, renewed their credential for another 5 years. Just over half of our CDEs are RNs (includes those identifying as a NP or CNS), with RDs/RDNs making up the next highest number of CDEs. The number of pharmacist CDEs continues to grow, though still a smaller percentage overall, as well as many of the other disciplines that fall under the standard pathway. You can see the state by state breakdown via the NCBDE web site at: 

Other News

Find out more about the items below and other important information via the “Did You Know That…” document you can access by clicking here.


In March 2016, the National Commission for Certifying Agencies (NCCA) granted accreditation to the NCBDE Certified Diabetes Educator program for demonstrating compliance with the NCCA Standards for the Accreditation of Certification Programs. NCCA is the accrediting body of the Institute for Credentialing Excellence. The NCCA Standards were created in 1977 and updated in 2003 to ensure certification programs adhere to modern standards of practice for the certification industry. NCBDE joins an elite group of more than 120 organizations representing over 270 programs that have received and maintained NCCA accreditation. More information on the NCCA is available online at or by calling 202/367-1165.


  • Initial certification eligibility – a number of changes to eligibility have been implemented over the past few years, including addition of the Master Certified Health Education Specialist (MCHES) to the list of health professionals under the standard pathway, accepting volunteer practice hours, as well as hours spent in administration and support of a diabetes education program, along with launching a Unique Qualifications pathway.
  • Application – most individuals can apply online, with just a few individuals having to use a paper application.
  • Administration – individuals can apply basically year-round and then test within 90 days of receiving approval of their application.
  • Testing Centers – individuals have almost 200 sites to use when deciding where to take the test.
  • Score Reports – individuals receive their score report before they leave the testing center.

Mentorship Program

The Diabetes Educator program launched with the support of the AADE and ADA back in 2010 provides individuals looking to accrue volunteer hours CDE mentors. Our CDE mentors volunteer their time to support this program – we are so appreciative of these CDEs and their institutions/organizations for being a part of this program. As of last year’s spring/summer issue of the NCBDE News - there were 192 CDEs serving as active mentors, over 139 approved mentees in active partnerships with mentors, and over 223 individuals were approved to move forward in seeking a partnership with a mentor. A total of 93 health professionals had completed the Program – accumulating volunteer hours towards eligibility for certification and hopefully providing them with a foot in the door to securing a hired position as a diabetes educator, with a grand total of 72 of those mentees having successfully passed the certification examination - becoming CDEs!

Renewal of Certification

  • Practice Requirement – a practice requirement is in place for renewal of certification either by exam or continuing education. But, the requirement is different from initial certification AND an option is in place in the event an individual cannot document the practice when up for renewal.
  • Continuing Education Online Renewal – the application process can be completed online and does NOT require verification documentation with submission of the application.

Thank you again to AADE for providing NCBDE with this opportunity to reach out to their volunteer leaders with about our organization and the CDE program.

Contact info:

NCBDE - Toll free 877-239-3233, fax 847-228-9795, email

Annual Meeting 2016 Events for Coordinating Bodies and Communities of Interest






AADE National is bringing back the inclusive, COI and CB Networking Event where all COIs and CBs have an
opportunity to showcase and introduce their groups to Annual Meeting attendees in the same
place and at the same time!

These Networking Events will be held at AADE16 Thursday, August 11. The CB and COI event begins at 5:00 – 6:30. The event will be 1.5 hours long. Plenty of time to meet, greet and highlight your CB or COI.

The 2016 CB and COI Annual Meeting Networking Event Form can be found in MY AADE

Similarly, we are once again we are offering the COIs the option of participating in the 2016 Annual Meeting
Poster Event.

If you have not completed this form, please complete it and return it to Leah Johnson, Meeting Planner at

Upcoming Events in 2016 

CB, LNG and COI Leadership Audio

October 19 
"Preparing for a Successful Leader Transition" will prepare CB, LNG, and COI leaders in implementing an effective transition process for their incoming leaders.  

COI Leader Calls

June 22
This call is intended for all COI leaders and will review the COI Annual Meeting activities and also will include a presentation by Kurt Anderson on the role COI leaders can play in advancing AADE's legislative goals.
September 28

This call is intended for all COI leaders and will feature a presentation on tips for creating blogs. 

CB and LNG Briefing Calls

May 11

This call is for Membership Leaders - details to follow.


Annual Meeting Financial Leader Face to Face Meeting - details to follow.

April 2016

CB and LNG Store



Member Affiliates Liaison to the Board

Chris Memering

Member Affiliates Council

Kathleen Gold
Virginia CB

Meghan Jardine
Plant Based COI

Molly McElwee-Malloy
Diabetes Technology COI

Melanie Teslik
New York CB

Jeanna Rhoulhac
New York CB

AADE Staff

Nadine Merker
Director, Member and Volunteer Engagement

Patricia Mangano
Manager, Volunteer Engagement

John Tyler
Manager, Web and Digital Content

Carlita Gay
Coordinator, Volunteer Engagement 

Important Dates:
(All times CST)

All Volunteer Leaders
Fall Audio
October 19 @11am

CB and LNG Leaders:
Briefing Call
May 11 @ 11am

Annual Meeting 2016 Events
August 12 - August 15

MAC Co-Facilitators:
Quarterly Call
May 17 @ 11am

Quarterly Call
October 25 @ 11am

COI Leaders:
Quarterly Call
June 22 @ 11am

Quarterly Call
September 28 @ 11am