Association of Diabetes Care & Education Specialists

Volunteer Leader Newsletter

Are You Represented?

By: Nadine Merker, Director of Member and Volunteer Engagement


We are in full swing with preparations for our upcoming 2017 State Coordinating Body Training Program, Friday, January 13- Saturday, January 14 in Chicago.

We are very excited about the program’s line up of speakers which include:

  • Sarah Fontenot, a former nurse and practicing attorney who will share how diabetes educators can find their own voice and advocate for their patients, their career and themselves.

  • Hilary Marsh, the Chief Content and Digital Strategist of Content Company, who will provide tips on writing for MY AADE NETWORK.

  • And of course, our volunteer leaders and AADE staff who will share suggestions and resources to assist you in your role as a MY AADE NETWORK leader.

Every year we hear from attendees how much they gained from the sessions as well as the time they spent networking with other leaders. Yet, there are Coordinating Bodies (CB) that are not represented at this annual program.

We understand that work and family commitments may prevent a CB Chair from attending this program; however, we strongly encourage each CB to send a representative if a Chair is not able to attend. If you don’t have a Chair-elect, why not ask another CB team member? Or reach out to one of your LNGs? Still not sure who to send? Please contact us and we will assist you in selecting a representative.

We hope to see all of CBs represented at the 2017 Program!

Raise Your Hand for 2017 MAC

raise your hand

New Member Affiliate Council (MAC) co-facilitators will be selected in December, 2016. The new term begins January 1, 2017 and runs through December 31, 2017.

Any Coordinating Body (CB) or Community of Interest (COI) leader may enter their name for consideration. All entrants must be current AADE members.

The MAC Co-Facilitators are comprised of 3 CB leaders and 2 COI leaders. The key duties of the five co-facilitators include:

  • Providing online support to other component leaders through a virtual community
  • Writing columns for the Volunteer Leader newsletter
  • Participating/facilitating activities and quarterly calls

This is a wonderful opportunity to take your leadership skills to the next level and become more involved in the big-picture issues that affect our profession. There is no time like the present! Step up and serve AADE and you will surely get back in return what you give to AADE—and its CBs and COIs—through volunteering your time and expertise.

If you are interested in serving as a MAC Co-facilitator, please e-mail Volunteer Services and indicate whether you are a CB or COI leader and the name of your group.

National Diabetes Education Week

By: Diana Pihos, Director of Marketing and Communications

Diana Pihos

Every year during National Diabetes Awareness Month, AADE carves out a week to focus on the importance of diabetes education. This year’s National Diabetes Education Week was November 6-12 and we had all kinds of surprises; from new resources to exciting opportunities to engage in meaningful online discussions. Check out to see what we’ve got.

New Resources

Check out all our new resources, including a new animated video on the four key times to see a diabetes educator. This video is based on the joint position statement we issued with the ADA and AND on diabetes self-management education and support in type 2 diabetes.

We also have several patient education tools including a series on mental health issues: diabetes distress, depression, stress and anger; tip sheets on the link between diabetes and cardiovascular disease, and a series on insulin infusion sets.

New Opportunities

Beyond NDEW, AADE played a lead role in Twitter Chats that focused on promoting the role and benefits of diabetes education:

  • Monday, November 14, 4 p.m. EST | We participated in a World Diabetes Day twitter chat hosted by Diabetes Social Media Advocacy, focusing on mental health and diabetes.

2017 CB and COI Leaders - Ready, Set, GO!

imagesBy: Pati Mangano, Senior Manager, Volunteer Engagement

Well, it is only a few short months until the CB and COI 2017 Leaders need to begin their term.

While we are on the subject—just to be clear—the terms for CB and COI Leaders follow the National AADE BOD terms: January 1–December 31. Please be sure that your team is in place no later than January 1. If your team has changed already, please note that the current team will serve until December 31, 2017.

AADE is requesting your leader information to be submitted by December 15 so we will be able to update the MY AADE NETWORK State and COI pages by January 1. As the manual and some forms are updated, we will post the new information in the National Leaders Network so we want to be sure the new CB and COI Leaders have access to those documents.

Never hesitate to contact us at or 800.338.3633 x 4822

MY AADE NETWORK Tip: Responding to Spam Emails

By: John Tyler, Web and Digital Content Manager


From time to time you may see spam emails coming through some of the forums on MY AADE NETWORK. The amount of spam coming through is not in excess—a Microsoft Security Intelligence Report found that more than 75% of all email transmitted could be classified as spam—and we normally expect spam volumes to ebb and flow across the entire internet. However, in order to keep our communities as spam-free as possible, we wanted to provide some tips for defending against and responding to spam.

Change your email password regularly:

Consider changing your password every 45 days to prevent hackers from easily accessing your email account and your contact list. This is how a hacker or spam-bot can send an email from your account, acting as you. Note: a good tip to remember to do this is to put the reminder to change your password as a reoccurring event in your Outlook calendar. If you change your password often, it does not have to be a drastically different password from the one before.

Block senders who send you spam/junk email:

When you receive an email that appears to be spam, block the email address that sent it to you if you do not recognize that email address. It is likely spam. If you recognize the email address, send that person a separate email, asking if they intended to send the message. That way, you are safe from having your computer infected, and you also have informed the other person that they may be infected.

Do not click on suspicious links or open suspicious attachments:

This is the most important. If you receive an email that only has a link (and/or an attachment) in it, and there is no context to support it, do not click the link or open the attachment. If you click on the link or open the attachment, you are opening up your computer to a potential virus, or letting the hacker have all of your email contacts. This is how a spam email spreads.

Do not reply to the email:

If you see an email that you suspect is spam, do not reply to the email. You may be risking infecting your own email. Instead, kindly email the person who sent the email (in a new separate email) letting them know that you received a spam email from them. If you see it in MY AADE NETWORK, please contact us and we will remove it. Or contact your CB State Leader, and they can remove it.

With these practices and tips in mind, spam can be kept a minimum. Again, when in doubt, delete the email. If it is important, they will resend or give you a call. If you have any questions, please feel free to contact us.

Meet a New AADE Volunteer: Lacie Peterson, MS, RD, CDE

Lacie 2016 purple headshot small

Hi, I am Lacie Peterson, MS, RD, CDE. I live in Salt Lake City, Utah and I have a full-time faculty appointment at Utah State University and a part-time diabetes practice in an internal medicine clinic. I have had the great opportunity to start my career as an RD in diabetes working in an endocrinology clinic for 7 years. I have remained active in the diabetes community even though my professional positions have changed.

I was originally inspired to work with people who had diabetes during my dietetic practicum. I consistently saw adults being diagnosed with diabetes and they were scared, confused and seeking knowledge and support. I wanted to be of service to these individuals! Over the past 11 years, my clients have had a huge impact on me and I continually change my style of care to provide the best interactions and support possible.

At first, I was hesitant to get involved in a professional association. I felt like it was just one more thing to do. I had a colleague approach me about being involved in AADE 3 years ago. I reluctantly agreed and I am so glad that I did. I jumped in with both feet and I have served as the Technology Leader, CB Chair-elect and this year I served as the Utah CB Chair.

My volunteering has helped me to gain new skills and connect with people in Utah and nationwide. For me, the commitment was much smaller than I assumed but the payout was also greater than I had imagined. I love AADE because it focuses on us as professionals. They provide support, resources and an online community in which we can come together. I don’t know where my volunteering with AADE will go from here but I am excited to make the journey!

Taking the First Step?

By: Melanie J. Teslik, RN, CDE

Every year we receive an email from AADE requesting members to volunteer for different positions or committees. If you are like me, this is a crazy time of year with family, work, and holidays. Is this the year to take the first step and think about volunteering or are you thinking maybe next year?

Three years ago, I saw a request to volunteer for the Favorably Reviewed Committee. I had been at the AADE conference and asked about this group. My first thought was that I do not have the time but wanted to take my first step with being involved with AADE on a national level. I decided to complete the short application.

The committee reviews educational material that is submitted for approval. I was so worried about what it would entail. After being accepted, there was training via the phone. Periodically, I would be asked to review a pamphlet, booklet, or video. You were allowed to say yes or no to any review.

The first pamphlet I reviewed was read three times. I feared I would miss something. I completed the form and sent it back. I must admit that I was very lenient with this review. I did not want to cause any issues. I waited for a reply and when it came moments later with a thank you. My opinion matter!

This venture helped me to feel appreciated and that I was contributing to AADE. It does not take a lot of time and it is not overwhelming. It also allows you to see the newest things coming out before they hit the market. The small decision of joining this committee has not caused any changes in my time constraints. I feel content in my decision.

Two years later, I decided to try to get more involved on the national level. The Members Affiliate Council caught my attention. I remember thinking, what am I getting into? There are so many experts involved with AADE and I felt I did not know as much as they did. After submission of the application, I was notified that I was selected.

Now the nerves set in! This committee shares an email with leaders every 3-4 weeks via the forum. There are many ways to do things and we are often isolated when making decisions in our state. This forum allows leaders to share or just commiserate that they are facing the same challenges. Once again the support was there from AADE on how to complete this endeavor. There are periodical phone meetings. I have never felt that I was alone if I needed assistance. I was grateful for the support.

A new year is about to begin; I am thinking what I would volunteer to do this year? I know my small contributions are appreciated and it is a joy to work with the national team. The time commitment is not overwhelming and the support you receive makes the decision easy.

Do you have a few hours to get involved this year?

Meet AADE's New Chief Operating Officer

By: Gina Tassio McClure, Chief Operating Officer


Although my first official day as your new Chief Operating Officer was not until October 3, I had the opportunity to attend the AADE Annual Meeting in San Diego this past August. After observing the AADE Board lead insightful discussions, AADE members actively engage with each other throughout the educational sessions, and AADE staff work collaboratively to produce a large scale event, I felt confident that I had chosen to join an association that was vital, engaged, and passionate.

This initial impression has only been reinforced over the past month. AADE members are truly passionate professionals, and I’m excited to contribute to this organization.

My educational background is in interpersonal and health communication; I have an MA from the University of Illinois at Urbana-Champaign, where I focused my studies in the areas of social support and uncertainty management. I spent the past ten years at the American Society of Plastic Surgeons, overseeing multiple departments, including education, meetings, publications, and corporate development. I was fortunate to work with a highly motivated team and forward-looking group of volunteer member surgeons to create new programs and drive new revenue opportunities.

In my role as COO at AADE, I look forward to partnering with you and the AADE staff to activate our strategic plan in new ways. We have a tremendous opportunity to take advantage of the changes in health care to strengthen the value of the diabetes educator. Our challenge is to work together to continue to innovate in an uncertain environment – to expand our live and online CE programs, build on the success of our journals, grow our membership, increase the impact of state and local groups and communities of interest, develop new revenue generating strategic partnerships with industry, and create new patient education materials and practice resources.

But more than ever, we need AADE member volunteers to provide insight and ideas. I’m eager to see AADE staff and volunteers partner in new ways to do things we’ve never done before. I am pleased to have joined the AADE team and hope to meet many of you to hear more about how we can continue to support you and your practice.

What a Great Idea!


What a great idea the Illinois CB had for their November event! They gave every attendee this cool reusable bag. Attendees used the bag to collect information from the vendors, but you know they were thinking – this will come in handy when I go shopping or need to carry special items to the office.

Tracy Palmer ordered these great bags from the MY AADE NETWORK Store

As you prepare for your upcoming events be sure to visit the MY AADE NETWORK Store to find your perfect give-a-way!

Tips to Engage Your Members

By: Meghan Jardine, MS,MBA,RD,LD,CDE,RDN

Meghan Jardine

  1. Give ownership – allow people to take action and be challenged. Don’t bore them with menial tasks. Think about your goals for the COI. Do you want to expand your membership? Do you want to provide engaging COI activities? How can your member/volunteers participate in accomplishing these outcomes? Identify one of your key members to develop a survey (Survey Monkey is a free resource) and then follow up with members who respond. This models them as future leaders.
  2. Delegate effectively - Provide appropriate training. Use the AADE Volunteer Resource Center. Have regular conference calls with key members, including members you are grooming to become the future leaders of your COI. Have an agenda and allow members to pick and choose activities they are willing to do: start a discussion, post a pertinent article, or write a blog. Allowing others to do tasks frees you up and engages them in the COI.
  3. Partner more and manage less - I really think most CDEs are very good at this. No one wants to be bossed around. We don’t do this with people who have diabetes. By valuing our relationship we inspire others to do more. This is what engages members and is the most fun. Plan to get together with members at the annual conference. We met at a restaurant for appetizers and drinks. While we discussed COI business, we also had time to get to know each other and establish relationships.
  4. Listen – another CDE skill – let your volunteers know they are heard. Respond to discussions! How many times have you posted a discussion and no one responds? If a member posts a discussion be sure to respond to help keep the conversation going.
  5. Create trust and have fun – most people will get involved if it is fun! Your members will know they are valued and are making a difference. We really are lucky to be diabetes educators and are able to connect with each other.

Top Commenters on MY AADE NETWORK: Recognizing exceptional insight

Each quarter the most helpful, insightful and/or eye-opening comments are voted on by our team of Online Community Contributors (volunteer members dedicated to facilitating conversations on MY AADE NETWORK) who pick two comments that truly stand out.

Congratulations to this quarter’s winners, Molly McElwee-Malloy, RN, CDE, and Suzanne Povinelli, RN, BSN, CDE!

Commenter: Molly McElwee-Malloy, RN, CDE
Thread: Petition to FDA to Expand Intended Use of CGMs to Include Dosing Insulin
Topic: Diabetes Technology COI Discussions

Although I understand the trepidation here on dosing off CGM, I think it’s important to look at the evidence the FDA reviewed. I’ve attached links below to both the study design from clinical and the summary for the FDA. In my conversations with FDA peeps, it’s agreed that they came to the conclusion that you 'COULD' dose they haven’t issued a final approval. So I guess that’s to say, it’s looking positive, but it’s not a done deal yet.

One thing to consider that may be very beneficial to our Medicare patients. Currently, CGM isn’t reimbursed because it requires another device (BG meter) in order to use it and isn’t labeled for dosing insulin. With a new product label that COULD eliminate fingersticks, this could open the door for Medicare to reimburse CGM. Let’s say that the new product label reads that it’s factory calibrated (like the freestyle libre) and doesn’t require fingersticks for use. This could be the thing that requires Medicare to use it over fingersticks, which – in my opinion – should be the gold standard of care for all persons on MDI/ pump therapy.

Read the full thread

Commenter: Suzanne Povinelli, RN, BSN, CDE
Thread: Help with Unusual Bolus Situation
Topic: Office & Clinic Based COI Discussions

I have seen patients that do this but in my opinion it is dangerous. What about the person who happens to not test and has a BG less than 100 (or possibly even higher) and doses rapid acting insulin without eating and knowing BG. There is of course, a real possibility of hypoglycemia even though this client has not apparently experienced this. Considering the possibility of hypoglycemia unawareness, maybe the person has been hypoglycemic but luckily not low enough to cause them to pass out or have a seizure! Possibly this client feels hungry due to dropping BG and happens to eat, but who knows?

In another scenario possibly the client has a higher pre-meal BG from snacking or drinking carbohydrate containing beverages… and then the insulin dosed covers it. It is impossible to know why this is working for the client unless you know what the person’s typical day looks like including food intake (diet history), medications and timing, physical activity and BG testing schedule. To say from one client’s experience that this method of insulin dosing can be extrapolated to a broader population of people with diabetes seems irresponsible. It seems that the researcher should complete a scientific research study to verify this method. However, based on current practice and knowledge this would seem to put participant’s health and lives at risk! Or is the researcher actually the patient and has played this roller coaster for a while w/o adverse effects?”

Read the full thread

The top commenter contest continues in 2016, so if you know of someone who gives exceptional advice, insight or help on MY AADE NETWORK, send us a tip! That member’s comment will be entered into the contest for the quarter in which it was posted.


November 2016

CB and LNG Store



Member Affiliates Liaison to the Board

Chris Memering

Member Affiliates Council

Kathleen Gold
Virginia CB

Meghan Jardine
Plant Based COI

Molly McElwee-Malloy
Diabetes Technology COI

Melanie Teslik
New York CB

Jeanna Rhoulhac
New York CB

AADE Staff

Nadine Merker
Director, Member and Volunteer Engagement

Patricia Mangano
Manager, Volunteer Engagement

John Tyler
Manager, Web and Digital Content

Cindy Wilson
Coordinator, Volunteer Engagement 

Important Dates:
(All times CST)

Leadership Development for CB,LNG and COI Leaders - 11:00 am Central Time

March 22, 2017

October 18, 2017

COI Leader Quarterly Conference Calls - 11:00 am Central Time

February 15, 2017

June 21,2017

September 27, 2017

MAC Co-Facilitators:

February 1,2017

May 17, 2017

October 25, 2017