Practice Resources


Understanding and Preparing for Coronavirus (COVID-19)

As a diabetes care and education specialist, you are the front line of care for individuals affected by diabetes, prediabetes and other cardiometabolic conditions. Coronavirus (COVID-19), like other viruses, can cause serious complications for people with underlying conditions, especially in those with existing cardiovascular disease, COPD, or diabetes, and the elderly. It’s critical that you take the appropriate steps to work with clients to follow proper CDC guidance.


Are you an ADCES member? Connect with peers in My AADE Network.  

Do you have questions about COVID-19 and telehealth, billing or how your practice can adapt? Join the My AADE Network Diabetes Technology Community of Interest (COI)Office & Clinic Based COI and Public Health COI to connect with peers on these and other pressing topics.

Get Your Telehealth Questions Answered

Upcoming Live Q&A Webinar

A live Q&A webinar will be held on Tuesday, April 7 at 2 p.m. Eastern Time. This webinar is free to anyone, simply follow the login instructions at the link below.

Recorded Webinars

ADCES held a series of webinars with Q&A over the past several weeks. Access the Q&A in a PDF below. Please note: Information is current as of April 2, 2020. This document will be updated as new rules are released.

 Telehealth and DSMT: Answers to Commonly Asked Questions

You can also listen to the previously recorded Q&A sessions

 Q&A: March 27, 2020                   Q&A: March 31, 2020

Understand the new COVID-19 telehealth regulations just released by CMS and how you can get up to speed, fast! **Please note this information was current as of March 24

Access the slides for this presentation here

The Huddle: Conversations with the Diabetes Care Team

The Huddle is available on all major podcast platforms including Apple PodcastsGoogle PodcastsSpotify and Stitcher. Listen to previous episodes of The Huddle

Telehealth During the COVID-19 Pandemic: What You Need to Know (Part 1)


The COVID-19 pandemic has pushed telehealth to the forefront of care. Thanks to the recent changes to telehealth by CMS, many are now able to reimburse for these services, but who exactly can bill? What can you do to prepare your clients? In this episode, ADCES Director of Diabetes Education and Prevention Programs Sacha Uelman walk us through telehealth and what it means in the age of COVID-19.


Telehealth During the COVID-19 Pandemic: What You Need to Know (Part 2)


Many working in diabetes care have questions on what latest changes to telehealth by CMS means for their practice. Get answers to some of the most common questions in this episode with ADCES Director of Diabetes Education and Prevention Programs Sacha Uelman.**UPDATE: Referring providers can now request 1:1 in the referral order and indicate “Covid-19 risk” as the special need and “telehealth” if indicated.



  • What are the symptoms?
  • Who is at risk?
  • What do I do if I suspect a client has been exposed to coronavirus (COVID-19) or is infected?
  • How should my clients prepare for COVID-19?

From the ADCES Blog

Emergency Preparedness During the Coronavirus Spread

What can you do to prepare your clients for a possible coronavirus outbreak or emergency situation? Find out how diabetes care and education specialists can help people with diabetes stay healthy and prepared in a time of crisis/emergency.

COVID-19: Risky Business for People With Diabetes?

What is the risk for people with diabetes who have contracted COVID-19? Find out what the latest data from China shows to help you better understand the risk to people with diabetes, along with additional resources to keep your clients safe.

The Latest Guidance for Your Diabetes Prevention Program

Many diabetes prevention organizations are wondering how to sustain their CDC-recognized lifestyle change programs during the pandemic. Access the latest CDC-guidance and get your questions answered. 

The 10 Most Common COVID-19 Questions From the Diabetes Community

Christel Oerum gets your top 10 questions answered. 

Handouts For Your Clients

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Supply Chain Updates From Industry

We've compiled supply-chain related information from industry covering insulins and other medications, CGMs, pumps and meters. It will be updated regularly but please check with the company website if you have any questions or need additional information. Last updated March 30, 2020.

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For Clients

The coronavirus pandemic can be stressful, especially for those at higher risk of complications. The CDC recommends the following activities for healthy coping: 

  • Take breaks from watching, reading or listening to news stories, including social media. Hearing about the pandemic repeatedly can be upsetting.
  • Take care of your body. Take deep breaths, stretch or meditate. Try to eat healthy, well-balanced meals, exercise regularly, get plenty of sleep and avoid alcohol and drugs. The AADE7 Self-Care Behaviors offer an organized way to manage diabetes. Check out these handouts your clients can use to understand and work through each behavior. 
  • Make time to unwind. Try to do some other activities you enjoy.
  • Connect with others. Talk with people you trust about your concerns and how you are feeling. Online peer support communities offer an outlet available 24/7. For more information, visit
  • For additional guidance from the CDC on healthy coping and managing stress, checkout their resources. 


Stress and Diabetes

Also available in Spanish/Español


Depression and Diabetes

Also available in Spanish/Español


Distress and Diabetes

Also available in Spanish/Español

For Healthcare Professionals


Check back for the latest news impacting your practice and clients. 

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