Practice Resources

National Diabetes Month Person-Centered Care

Promoting Person-Centered Care

The person-centered care pillar is multifaceted. It means that every person with diabetes receives care that “speaks to them” and is delivered in an inclusive manner. It also means that every person with diabetes should have access to care that is delivered by, developed by or supervised by a diabetes care and education specialist.



From the Podcast


Working with individuals from cultures different than your own can come with challenges that directly impact effective self-care. Diabetes care and education specialist Patricia Davidson, DCN, RDN, CDE, LDN, FAND is the co-author for AADE’s new cultural competency and health literacy practice paper and in this episode, shares her tips to implementing best practices for relevant, individualized care. We discuss why it’s critical to go beyond being culturally competent so that care addresses both cultural sensitivity and humility. We wrap up with tactics to implement culturally appropriate care.


Anyone can be impacted by health literacy barriers, no matter their ability or education level. That’s why assessing an individual to determine what they understand is critical to ensuring successful self-management. In this episode, Katherine O’Neal, Pharm.D., MBA, BCACP, CDE, BC-ADM, AE-C, CLS, co-author for AADE’s new cultural competency and health literacy practice paper, discusses ways to assess for health literacy and address barriers that might impact the individual’s ability to understand and follow treatment plans. We talk through the five categories of health literacy, identify how to assess for understanding and we end with tools you can use to overcome barriers.

Featured AADE Blog Post

Adeola Akindana, DNP, CRNP, FNP, CDE

Putting the Person at the Center of All We Do

By Adeola Akindana, DNP, CRNP, FNP, CDE

As an organization, we believe that all people with diabetes should have access to care and education that is provided by, developed by or supervised by a diabetes educator. We also believe it is important for diabetes care and education specialists to ensure they are meeting their patients “where they are.” This is important as person-centered care lends itself to a quality of personal, professional and organizational relationships. Having this type of relationship has also been said to help reduce feelings of diabetes distress thus improving outcomes and effectiveness of communications between the patient, family and provider.

Related Education

Online Course: Individualizing and Optimizing SMBG (Course in DANA, AADE's website for all things diabetes technology)
6 of Free CE for AADE Members. 3 modules

Detailed case studies designed to allow you to gain expertise on decision-making strategies around SMBG. Create personalized, structured BGM schedules and processes, and learn how to interpret the effects of food, physical activity and medications to achieve glucose levels and prevent complications.

Online Course: Cultural Competence for Diabetes Care and Education Specialists
2 CE

Explores the finer areas of how to be more culturally competent when working with people in African American, Latino, Asian and Arab populations, specifically in the context of diabetes education.

Recorded Webinar: Optimize Goal Setting for Better Patient Outcomes
1.5 CE. 90 minutes

Learn how to overcome barriers to change, how to elicit and identify “change talk” and how to apply goal setting theories such as goal difficulty and implementation intentions.

AADE19 Logo_text 400

AADE19 – Houston on August 9-12, 2019 – had a number of sessions dedicated to person-centered care. The conference is now over but recorded versions are available:  

The STEPP-UP Project: Designing Low Literacy Teaching Tools for Use of Devices in Minority Populations will help you learn how to develop and test lower literacy teaching tools and test them via focus groups.

Inclusive Care for LGBTQ People with Diabetes: A Panel Discussion will illuminate common barriers the LGBTQ population faces when seeking diabetes and prediabetes care and give you ideas for creating a welcoming environment for this population. 

Successful Exercise with Diabetes and Mobility Disability: Limiting the Impact of Physical Limitations will cover the challenges someone with physical limitations possesses and provide strategies for success in meeting individual goals around physical activity. 

Yours, Mine and Our Diabetes: Type 1 Diabetes Management in Older Adult Romantic Couples will show how romantic partners can both facilitate and derail diabetes management.

Mental Illness and Diabetes in Vulnerable Populations: Developing a Diabetes Champion Program will discuss how a diabetes champion program was created to address the prevalence and care of diabetes in people with serious mental illness. 

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