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Uploading Insulin Pump Data

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A guide to patient insulin pump device data uploading in preparation for telehealth visits.

ADCES Staff with Contributor: Jeremy Hodson Pettus MD Assistant Professor of Medicine Division of Endocrinology UC, San Diego

Content Reviewer: Kristine Kilen, RD, CDE DCES Billings Clinic 

The review of data from wearables and connected devices is an important part of the telehealth/virtual visit for the person with diabetes and their healthcare provider. This resource guide provides an overview to assist the person with diabetes to upload their personal data from insulin pumps in preparation for a visit with their healthcare provider.

Medtronic MiniMed and Guardian

Medtronic - How to share pump or meter report with healthcare provider

Sharing your device report from a computer using CareLink

Go through these instructions to review how to set up a CareLink account and then download the device report on a computer. This will allow the data report to be shared with healthcare provider.

The Healthcare Provider will request a patient provider CareLink username and password. This will allow a link from the personal account to the healthcare provider's professional account via cloud. Each time an upload of device using the USB link the PWD will be able to view reports, and once accounts are linked the healthcare provider will also be able to view all up-loaded data.

  1. Create personal CareLink account here by selecting "Sign Up Now"
  2. Watch this video to learn how to download the CareLink software to your computer
  3. Watch this video to learn how to upload your data 
  4. For written step-by-step instructions, use the CareLink Personal Software Quick Start Guide 

Find Carelink software here.

If you need additional support, contact the 24-hour Medtronic Helpline for CareLink support at 1-800-646-4633, Extension 21103.

Omnipod and Ominpod DASH

How to share your pump report with your healthcare provider

Ominipod and Ominpod DASH use Glooko to view and share data.

Watch a video overview

Steps overview:

  1. Create a Glooko account at https://join.glooko.com/ A ProConnect code should be obtained from healthcare provider and entered at setup so data can be automatically shared with health care provider at download time
  2. Download the Glooko app (uploader) to your computer and connect Omnipod device with USB cable to upload data
  3. Download the Glooko app to your mobile device
    • Android can Sync, View and Share data
    • iPhone can View and Share upload data

Download Omnipod instructions (PDF)

Download Omnipod DASH instructions (PDF)

You can reach the 24-hour Omnipod/lnsulet Helpline at 1-800-591-3455.

You can reach the 24-hour Glooko Helpline at 1-800-206-6601

Tandem t:slim

How to share your pump report with your health care provider

Sharing your pump report from your computer using t:connect

Go through these instructions to review how to set up a t:connect account and then download the insulin pump report on a computer. This will allow the insulin pump report to be shared with your healthcare provider.

  1. Watch this video to learn about the t:connect application
  2. Go to the t:connect website to start the process and click "Get Started"
  3. Download the t:connect software to your computer, create your t:connect personal account and upload your pump.

For written step-by-step instructions, use the t:connect Getting Started Guide and User Guide.



DISCLAIMERS:

This site and its services do not constitute the practice of medical advice, diagnosis or treatment. Always talk to your diabetes care and education specialist or healthcare provider for diagnosis and treatment, including your specific medical needs. If you have or suspect that you have a medical problem or condition, please contact a qualified health care professional immediately. To find a diabetes care and education specialist near you, visit diabeteseducator.org/Find.

ADCES and danatech curate product specifics and periodically review them for accuracy and relevance. As a result, the information may or may not be the most recent. We recommend visiting the manufacturer's website for the latest details if you have any questions.